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Frequently Asked Questions
Can I have a sample order for led strip light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What is the expected lead time?
Sample orders typically take 3-7 days, while mass production time requires 4-5 weeks depending on order volume.
Is there an MOQ limit for LED strip orders?
Low MOQ is available; you can order as little as 1pc for sample checking.
How are the goods shipped and how long does it take to arrive?
We usually ship via DHL, UPS, FedEx, or TNT. Typical arrival time is 3-5 days. Airline and sea shipping options are also available for bulk orders.
What is the process for placing an order?
First, let us know your requirements. Second, we provide a quote based on those needs. Third, the customer confirms samples and places a deposit. Finally, we arrange production.
What kind of warranty do you offer?
We provide a 3-5 year warranty on our products. Our products are manufactured under a strict quality control system with a defective rate of less than 0.2%.
Merlix Chair
